Customer Support Request

Your full name

Email address to contact you at

Product Name MP3 Tag Express    iPod Tag Express    Power File Renamer

Are you a registered user? Yes   No

Email address used for registration  

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Nature of support request

    Setup issue    Registration    Product issue    Other

What version of the software are you using?   

You can get this information from the Help-About pull-down menu option in the software.

Version Number Build Date

Which operating system are you using?

    Windows NT/2000    Windows XP    Windows Vista    Windows 7

Please describe in detail the problem you are encountering

 

Please describe in detail the steps taken before the problem occurred or the steps that can be taken to replicate the problem

 

If you have an error report from the program, please paste it here

 

Additional comments

   

Please allow up to 24 hours to receive a response to your request.